What is preventive collection?

What is preventive recovery? It’s anticipating. Every entrepreneur faces, one day or another, late payments. What can you do to prevent this kind of situation, to prevent one of your invoices from remaining unpaid? How can you prevent delays and unpaid debts from weighing too heavily on your business? What can you put in place? And what can a debt collection company do for you? Here are some helpful tips:

1- Regularly check your customers’ contact details.
During any quote, order, visual or telephone contact, check the accuracy of your customers' contact details. Do not hesitate to ask for an email address and a telephone or mobile number. With good, complete contact details, your invoices will more certainly arrive safely, by post or by email. You will also have this contact data to send your reminders in the event of late payment.

2- Adapt your general payment conditions.
Your general payment conditions must include the terms of payment of your invoices as well as any costs incurred in the event of late payment. They shouldn't just appear on the back of your invoices. You must always notify your client of your conditions in advance. They must therefore also be included on your quotes and order forms. You can also make them appear in strategic places, such as your waiting room, reception, your website... a place where your customers will inevitably be able to read them.

3- Set up a schedule and manage your invoicing flow.
Whether you prefer paper management, use an Excel-type table on your computer or an application on your smartphone (for example MindYourBills), setting up flow management is necessary to realize what is being paid and what is being paid. he is not. Regularity is important, both in sending your invoices and in tracking payments. Allow reasonable deadlines. For example, if your invoices are payable on the date of receipt, leave a maximum of fifteen days from the invoice date before sending a payment reminder.

4- Send a payment reminder.
One reminder is enough. No need to multiply letters and emails or follow up with your customers by telephone. Avoid the unnecessary costs of registered delivery. All these procedures are costly and unnecessarily lengthen payment deadlines.
Clearly indicate on your reminders the actions to which your customer is exposed in the event of non-payment.

5- Save time. Get help.
You lack time, motivation, etc. Administrative management is neither your job nor your priority. Call a debt collection company to relieve your administrative burden. Indeed, we do not only take care of recovering your unpaid invoices. We support you from the start, whether it is advice in drafting your general payment conditions, reminder letters, or other pre-litigation documents adapted to your profession. Preventive collection prepares and protects you in the event of unpaid debts.